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How To Update Your Password

A common pratice to keep your account access secure is to update your password regularly. This may be done directly from your dashboard. Open your...

How Do You Cancel Your Account?

If for any reason, you decide to cancel your account, you may do so at any time via either of the two (2) methods below. ...

How To Update Your Credit Card On File

Making sure your credit card on file is updated helps you enjoy uninterrupted use of ScanSimple for your business. If you change credit cards or...

What Do I Do If I Add A New Computer?

Kudos on growing your business and adding new stations!  ScanSimple is designed to scale with you as you grow. Active subscribers can easily purchase additional...

Can I Have More Than One Station?

ScanSimple is designed to work across businesses of all sizes. A subscription already comes with one license key. License keys are unique and each is...

Can I Move My License Key To A New Computer?

Each license key is unique and can only be used on one active station at a time. However, we understand that occasional system upgrades do...

How Can I Upgrade From A Monthly Plan To An Annual Plan?

We’re glad ScanSimple has become a vital part of your business process. Make the most of your subscription and get bigger savings for your business...