How Do You Cancel Your Account?

If for any reason, you decide to cancel your account, you may do so at any time via either of the two (2) methods below. 

Cancel via dashboard

1. Open your ScanSimple dashboard.
   1. Sign in via https://scansimple.app/login 
   2. You will automatically be directed to your dashboard.
2. In the main menu at the very top of the screen, choose “Billing”
3. In the main panel, there is an option to “Cancel Subscription”
4. Click on “Click Here.”
5. A dialogue box will ask you to confirm if you want to cancel your subscription. Click “Yes” to cancel. 
6. You will receive an email confirming that your account has been cancelled

Request cancellation manually

1. Send a cancel request via email to info@scansimple.app
2. Our support team will review and process the cancellation of your account
3. Once this has been processed, you will receive an email confirming that your account has been cancelled.

WARNING: Please note that the following will apply to your account.

1. Instant Cancellation
2. Immediate loss of access to features for generating and printing labels. However, you will still be able to log into your account.  
3. No refunds
4. Licenses will need to be repurchased to reinstate subscription