Install & Printer Connect

How To Install ScanSimple To Your System

Before printing ScanSimple labels on your Zebra Printer, a one-time installation process is necessary to connect the app to your printer. Please follow the instructions...

Remove Scan Simple

How To Select Your Printer

Selecting your printer must be done directly on your ScanSimple dashboard. This requires you to be logged into your ScanSimple account. Make sure your printer...

What Printers Are Compatible With ScanSimple?

ScanSimple is designed to work with most of your existing hardware to minimize the need to invest in new or specialized equipment.  ScanSimple is compatible...

What Scanners Are Compatible With ScanSimple?

ScanSimple is designed to work with most of your existing hardware to minimize the need to invest in new or specialized equipment.  ScanSimple is compatible...

How Do I Connect My Scanner?

ScanSimple is designed to work with most of your existing hardware to minimize the need to invest in new or specialized equipment. Our app is...

I Have The ScanSimple Software Installed But My Dashboard Shows “Not Connected.” What Do I Do?

Check if your printer is set up and configured properly. To learn how to select your printer, go here.  If your printer was previously inactive,...

What Do I Do If I Add A New Computer?

Kudos on growing your business and adding new stations!  ScanSimple is designed to scale with you as you grow. Active subscribers can easily purchase additional...

Can I Move My License Key To A New Computer?

Each license key is unique and can only be used on one active station at a time. However, we understand that occasional system upgrades do...

Where Can I Purchase Printers, Scanners And Labels From?

If you are looking to start setting up a station with your ScanSimple system or would like to upgrade your equipment, we recommend purchasing ScanSimple...

Where To Purchase ScanSimple Tested And Approved Equipment?

If you are looking to start setting up a station with your ScanSimple system or would like to upgrade your equipment, we recommend purchasing ScanSimple...

How To Remove Scan Simple

There are three (3) ways you can go about removing Scan Simple from your system. Running the Uninstall program Access the uninstall.exe file through either...

How To Update My ScanSimple Printer Manager

ScanSimple is committed to providing you with the most convenient label printing experience for your custom-packaged goods. In line with this, we are continuously working...

What Do I Need To Do Before Onboarding?

The ScanSimple Team is more than happy to assist you in setting up your system with our app and help you get started to Scan....

What Version Of Java Do I Need?

ScanSimple requires Java to be installed in your system to run. You will need to download Java Runtime Environment 8 – these are available for...

<strong>Will ScanSimple Work With An Old Zebra Printer Model?</strong>

ScanSimple currently only supports printers that are compatible with Zebra Programming Language (ZPL), which account for Zebra printer models currently sold in the market.  Thermal...

My License Key Isn’t Working After I Rebooted My Computer

After rebooting or restarting the computer, if the print manager fails to connect or gives an error message that the license key is not working...